Privacy Policy

Effective Date: 08.04.2026

Your privacy matters to me. This policy explains what information I collect, how I use it, and how I keep it safe.

Who we are:

Helen Mantell, trading as Intuition Alchemy Academy, is the data controller responsible for your personal data.

If you have any questions about this privacy policy or how your data is handled, you can contact:

Email: intuitionalchemycontact@gmail.com

What information we collect:

We may collect and process the following types of personal data:

- Identity and contact data: Name, email address, and billing address

- Communication data: Information you provide via email, forms, social media, or messaging platforms

- Client information: Intake forms, session work, including sensitive personal information

- Session records: Notes taken during or after sessions

- Testimonials: Feedback you choose to share

- Transaction data: Payment-related information (no card details stored)

How we collect your data:

We collect data when you:

• Visit our website

• Complete forms or sign up for services

• Book or attend sessions or events

• Contact us via email or social media

• Join mailing lists or community platforms

• Provide information in person

How your data is shared

We do not sell your personal data.

We may share your data with trusted professional third parties where necessary to run our business and provide our services. These include:

• Payment processors, such as Stripe, who securely handle payment transactions

• Website and platform providers, including Squarespace

• Email marketing providers, such as MailerLite

• Event and booking platforms, such as Eventbrite

• Community platforms, such as Mighty Networks

• Administrative support, such as a personal assistant, where required to support the running of the business

• Professional advisers, including accountants, where required for financial and legal obligations

Cookies and Analytics:

Our website, hosted by Squarespace, uses cookies and similar technologies to ensure the site functions properly and to understand how it is used.

These may include:

• Essential cookies
  These are necessary for the website to operate securely and correctly. They include cookies used for security, such as preventing fraudulent activity and protecting against cross-site request forgery

• Analytics and performance cookies
  These help us understand how visitors use the website, such as which pages are visited and how users move through the site. This allows us to improve the performance and usability of the website

• Third-party cookies and embedded content
  Some pages may include embedded content from third-party services, such as videos from YouTube. These services may set their own cookies or use similar technologies to collect information about your interaction with that content

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

Legal basis for processing your data

We rely on:

• Contract: providing services and administering payments

• Legal obligation: accounting and tax requirements

• Legitimate interests: running and improving the business

• Consent: marketing and cookies

Special category data

We process sensitive data only with your explicit consent.

How your data is used

We use your data to:

• Provide services

• Communicate with you

• Process payments

• Maintain records

• Improve services

• Send marketing (if opted in)

How your data is shared:

We may share data with trusted professional third parties, including Stripe, Squarespace, administrative support, and accountants.

International transfers Data may be processed outside the UK, including in the US.

Data retention

• Client records: up to 7 years

• Financial records: 6 years

• Enquiries: up to 2 years

• Testimonials Used only with permission, anonymised where appropriate.

• Marketing Opt-in only, unsubscribe anytime.

Cookies Basic analytics via Squarespace.

Your rights:

You have rights under UK GDPR, including access, correction, deletion, and complaint to the ICO. If you have any questions about this policy or wish to exercise your rights, please email Helen Mantell at: intuitionalchemycontact@gmail.com